Senior Claim Examiner

General Description

Analyze, investigate and resolve complex claim issues involving bodily injury, property damage, and personal/advertising injury, including coverage, liability and damages.  

Key responsibilities:

• Ensure appropriate investigation of the underlying facts and circumstances is carried out in a timely manner, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategies are employed. 
• Recognizing exposures and ensuring reserving is appropriate and timely.
• Evaluating coverage issues and risk transfer opportunities.
• Effectively communicate exposures both internally and externally.
• Overall responsibility for formulating proper resolution strategy to ensure best total outcome.
• Position may require periodic travel to attend meditations, trials and / or other related meetings.
• Perform other duties as assigned.

Qualifications:

• Minimum of 7-10 years’ experience handling complex commercial liability claims.
• Proficient computer skills required to navigate our paperless claim file system.
• Excellent communication skills both written and oral.
• Ability to professionally interact at a high level with both internal and external parties.
• Easily adapts to changing situations requirements or priorities.
• Skillful negotiator.

Knowledge and Skills

• Technical Skills: possesses a high level of technical claim and legal knowledge and skills.
• Client Focus: good at interpersonal relationships and building trust.
• Communications: good at listening and written communications – including large loss claim reports and coverage letters.

Education

• Bachelor’s degree
• Advanced degree in business and/or studies in risk management

CERTIFICATIONS & LICENSES

• CPCU designation/AIC certification preferred
• Adjuster license